I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Anónimo Families - 26/10/2020 Confirmed reviews ALL, Lesley A. About Ibis By AccorHotels Biarritz Ibis is a hotel brand and company owned by AccorHotels, one of the world’s leading hotel holding companies in the world. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear DAVID ELI W., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. France is a rich and fascinating destination that inspires those around the world in search of sophistication and pleasure. See you soon with pleasure :), Estimado AITZIBER A., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Resort & Spa Biarritz Anglet. Accueil > Hôtel France > Hôtel Biarritz Biarritz, reine des plages et plage des rois. Dès votre arrivée dans votre hôtel ibis, ibis Budget, aux prix doux, ou ibis Styles, à l'atmosphère très moderne, vous n'aurez que l'embarras du choix pour vos activités à Biarritz. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Anonymous Couples - 22/12/2019 Confirmed reviews ALL, This hotel has been refurbished and is now an excellent standard, Dear NORM H., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. I will share your comments with our team. The staff at breakfast were equally impressive and efficient and so we had a very enjoyable stay. I will share your comments with our team. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear MICHAEL M., Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. Biarritz. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear CATHERINE S., Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. Hanoi, Carthagène, Aswan, Xi’an, Amsterdam… It is always a pleasure to receive positive feedback. We have stayed at this hotel many times before. Autour de moi. It is owned by AccorHotels since the year 1980. Il vous faudra tout d'abord vous initier au surf et à la pelote basque. That is quite poor and therefore not really relaxing... Carlos Couples - 10/01/2020 Confirmed reviews ALL. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. S. Couples - 24/10/2020 Confirmed reviews ALL. Un moment plein d'énergie et de surprises à Biarritz, face à la longue houle océane. Bien sûr, l'air énergisant de l'océan et de la ville ne vous empêchera pas de profiter de moments de farniente en terrasse ou sur la plage, ou de visites culturelles à l'aquarium de la ville, par exemple. À 2 night stay while we visited San Sebastián and Biarritz. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A 5 mn du centre historique de Bayonne. Son emplacement central et face à la Grande Plage est un gage de détente réussie ! After we had paid for it. It is an ideal address in every point, in the heart of the city centre within 50m of the beach, for … Sit back in our comfortable armchairs and enjoy fine whiskies, colorful cocktails, freshly squeezed juices and even a local tipple in peaceful surroundings! Each of our 258 sq. Hôtel Sofitel Biarritz Le Miramar Thalassa sea & spa. Our expectations were higher in regards of the SPA area - the sauna is pretty small and there is no single spot (chair, sunbed) to relax in between the sauna treatments. Autour de moi. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear JONATHAN C., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. Laure was an amazing host! Norm H. Business - 24/11/2020 Confirmed reviews ALL. All: Accor Live Limitless - Home. With 69 modern and comfortable rooms (large TV, tea and coffee making facilities, WIFI), ocean views, cozy bar, private car park and meeting rooms, it has all the amenities of a 4-star hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments with our team. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. La plage est à 15 Mn à Pied. Very well managed, friendly and helpful staff. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear CARLOS V., Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. Dès votre arrivée dans votre hôtel ibis, ibis Budget, aux prix doux, ou ibis Styles, à l'atmosphère très moderne, vous n'aurez que l'embarras du choix pour vos activités à Biarritz. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear RICHARD C., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. Anonymous Couples - 07/02/2020 Confirmed reviews ALL. Le classement de l’hôtel (1 à 5 étoiles pour la France) répond à des critères fixés par la réglementation locale. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It is always a pleasure to receive positive feedback. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Best Accor Hotels in Anglet: find 2,551 traveler reviews, candid photos, and prices for 3 Accor Hotels in Anglet, France. El hotel de 5 estrellas Sofitel Biarritz Le Miramar Thalassa sea & spa le ofrece el punto de parada idóneo en el País Vasco. Biarritz. Book your next stay in Biarritz at Accor Hotels with Hotwire! Just for you, tea and coffee making facilities with a range of hot drinks, safe and minibar, bathtub and separate toilet. In stile Art Deco e con richiami al mondo dell'haute couture, offre camere e suite eleganti con vista sull'oceano o sul campo da golf, un ristorante con terrazza affacciata sul faro e un lounge bar con un ampio patio sotto un tetto di cristallo ispirato alla Torre Eiffel. Couples - 05/10/2020 Confirmed reviews ALL, We have used the hotel many times and have always enjoyed location and in particular the food served. Accueil > Hôtel France > Hôtel Biarritz Retrouvez nos hôtels Novotel à Biarritz, pour votre famille ou vos voyages d’affaires. All: Accor Live Limitless - Accueil. Whether in city center or near to the station or airport, Novotel hotels are ideally situated. Hôtel alliant luxe à la française et gastronomie locale raffinée. Casi Couples - 06/09/2020 Confirmed reviews ALL, Well but itdoes'nt make the room (Covid? All: Accor Live Limitless - Accueil. We had no reservation and arrived about 8 p.m. Vous devrez ensuite admirer les vagues sur les plages les plus célèbres, la Grande Plage, celle du Vieux Port ou de la Milady, avant de vous balader devant l'ancien casino et dans les ruelles anciennes jusqu'au fameux Rocher de la Vierge. Embarquez pour un magnifique voyage dans un havre de bien-être et de détente sur la cote Atlantique, Au Sofitel Biarritz, l'âme basque s'allie à l'art de vivre à la française dans un espace de thalassothérapie dernière génération Make the most of its ideal location, with its stunning sea views and close proximity to the city center and casino. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear DAMODAR K., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. Simply browse our selection of hotels below and choose one that best suits your needs. Il maestoso 5 stelle Regina Biarritz Hôtel & Spa by MGallery Collection si affaccia sulla baia di Biarritz. Bienvenue dans notre hôtel classé aux Monuments Historiques, typique de l'architecture Art Deco de Biarritz. It is always a pleasure to receive positive feedback. Bravo to all the staff. Customer review rating 4.4/5 3,410 reviews, I can take advantage of the Members' rate, Novotel Resort & Spa Biarritz Anglet Hotel. Friendly staff. I will share your comments with our team. It is always a pleasure to receive positive feedback. It is well situated, has great parking, the swimming pool area is beautiful, the restaurant is lovely and the staff are excellent- very welcoming and very efficient. I did not sleep very well this night. It is always a pleasure to receive positive feedback. Receptionist was not bothered that we were dissatisfied and said we’ll do you want the room or not? About Ibis By AccorHotels Biarritz Station Ibis is a hotel brand and company owned by AccorHotels, one of the world’s leading hotel holding companies in the world. Manual temperature control Manual temperature control. About Sofitel By Accor Hotels Biarritz Sofitel is based in Paris, France founded in 1964. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Air conditioning. Our second visit to the hotel and we will be back again. We did have to adapt following the urgency of the situation COVID-19. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is always a pleasure to receive positive feedback. Founded by Gerald Pellison and Paul Dubrule, the hotel established its … Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Book cheap Accor Hotels in Biarritz with Expedia . Overlooking the beaches of Miramar, this luxury hotel is at the heart of Biarritz, a chic and lively seaside resort. rest of the service was very good. I will share your comments with our team. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you for your understanding for breakfast. A very comfortable overnight stay, and an excellent meal in the restaurant. Le prix n’est garanti qu’au moment de la réservation. Close to Spain: San Sebastian, the European Capital of Culture for 2016, is only 30 min away. The hotel offers connecting rooms subject to availability. About Mercure Hotels By Accor Hotels Biarritz Station Mercure Hotels are quality hotels that are run by AccorHotels, and presently this hotel brand has over 790 hotels established in 63 countries. Selon le pays de l’hôtel, ces prix peuvent être indiqués soit hors taxes, soit incluant la TVA seule, soit toutes taxes comprises (TVA et taxe de séjour incluses). Richard Couples - 25/03/2020 Confirmed reviews ALL. Sincerely, Valérie A. Responsable Hébergement - Duty Manager, Dear DAVID M., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. Have you ever experienced that invigorating sea air that whips your face as you look out to the impetuous ocean, with your feet sinking into the … Lorsque les prix ne sont pas affichés toutes taxes comprises, les taxes (TVA et/ou taxe de séjour) seront précisées dans les étapes suivantes du processus de réservation. In the heart of the Basque Country, which you'll fall in love with, and right next to Spain, the teams of the Novotel Resort & Spa Biarritz Anglet hotel will transform your holiday moments into unforgettable memories! Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Thank you for your message, we are happy to see that you had a good stay with us. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Lesley A. Saque el máximo partido a nuestra excelente ubicación con impresionantes vistas al mar y cerca del centro de la ciudad y el casino. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. 104 rooms, including Suites and Executives, a Wellness Center (sauna, gym, treatment rooms), a heated swimming pool from April to October and a uniqu I will share your comments with our team. Haremos extensivos sus agradables observaciones a nuestro equipo. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. This time noted the increase in price for accommodation and a change in the quality of the food served. Un moment plein d'énergie et de surprises à Biarritz, face à la longue houle océane. Best Accor Hotels in Biarritz: find 4,066 traveller reviews, candid photos, and prices for 4 Accor Hotels in Biarritz, France. Ok overnight stay on route to Spain but air conditioning did not work in room and had to sleep with all windows open over a busy road with the rain coming in! Sofitel Biarritz le Miramar Thalassa sea & spa The 5-star Sofitel Biarritz Le Miramar Thalassa sea & spa hotel is an ideal stopover in the Basque Country. A clean hotel with a nice swimming pool. Free airport shuttle from 5.30am until 9.30pm, Outdoor pool, tennis court and boules pitch, Free WiFi and 2,960 sq. Around me. I was sent an email telling me that I was going to get a room upgrade for being a PLATINUM member, when I got there they even told me about it and when I asked, they told me there were no rooms available for the upgrade, so they gave me a very old one. With its first hotel opened in Bordeaux in 1974, Ibis provided an affordable and comfortable full-service hotel. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear VANESSA CORINNE Z., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. En effet, il n'y a que des incontournables. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Home > France hotel > Biarritz hotel All Novotel hotels in Biarritz. Steven A. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is the second time with Accor that I go to an hotel under construction works so it is impossible to rest there because of the noise... you should definetely tell that in advance. Excellently kept room, spacious and quiet location. We booked executive room as we had booked previously and stayed in Oct only to find room had no terrace. Profitez de la cité du surf avec nos hôtels ibis ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. itué au coeur d'Anglet, à proximité de l'aéroport et de la gare de Biarritz, à quelques minutes des plages et des golfs de la Côte Basque, et à seulem... Nous vous proposons un accueil chaleureux et personnalisé et mettons à votre disposition des chambres confortables, climatisées et équipées de la lite... Idéalement situés sur les bords de l'Adour, nous vous accueillons au coeur de Bayonne dans une ambiance haute en couleurs. Optic fiber technology provides the highest possible speed of Internet connection. We have stayed at this hotel many times before and really like it. The Novotel Resort and Spa Biarritz Anglet is the guarantee of a successful stay in an exceptional hotel! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Breakfast is very good and the rooms are comfortable. These Accor hotels in Basque Country have great views and are well-liked by travelers: Le Regina Biarritz Hotel & Spa - MGallery Collection - Traveler rating: 4.5/5 Ibis Styles Bayonne Gare Centre - Traveler rating: 4.0/5 I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear BRIAN S., Thank you for your comments following your stay at Novotel Resort & Spa Biarritz Anglet. Les lecteurs du célèbre magazine Travel + Leisure ont élu Sofitel Legend une des meilleures marques d’hôtellerie de luxe dans le monde lors des T&L World’s Best Awards 2019 Le fleuron de Sofitel, Sofitel Legend mélange l’art de vivre et l’élégance à la française à l’héritage unique de chaque hôtel. However, the check-in process was very easy and the receptionist very welcoming. Anonymous Families - 08/09/2020 Confirmed reviews ALL. So happy to find the Novotel open during lockdown. Un programme riche et diversifié, à adapter à vos envies dans nos hôtels ibis pas chers. Relax and enjoy! The hospitality was great, clean rooms, and amazing location. View deals for Sofitel Biarritz Le Miramar Thalassa Sea & Spa, including fully refundable rates with free cancellation. A chain of luxury hotels, it has reached 200 properties and downsized it to 89 to focus on luxurious hotels, and creating new brands along the way to make it more competitive. 104 rooms, including Suites and Executives, a Wellness Center (sauna, gym, treatment rooms), a heated swimming pool from April to October and a unique environment on the Basque Coast. Around me. The young lady who greeted us when we arrived was very helpful, she explained very clearly all we could and could not do and was always available if we had any questions. It is well situated, has plenty of parking, a beautiful pool area and the staff are welcoming, warm and efficient. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Vz Couples - 14/01/2020 Confirmed reviews ALL. ft (275 m2) of modularrooms for your meetings, Cozy bar serving a selection of local delicacies, 68 avenue d'Espagne 64600 anglet france, BIARRITZ At 2km / 1 miles - Shuttle paying. I travel by road to Spain quite often. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Home > France hotel > Biarritz hotel All our Mercure hotels in Biarritz. Au gré de vos ballades, vous appréciez sa cathédrale, ses remparts et ses fameuses arénes. Sur les bords de l'océan, initiez-vous à l'art de vivre et à la culture basque. Si vous réclamez un répit après un golf ou une escapade en vélo , vous retrouverez toute votre énergie lors d'une journée de thalassothérapie ou devant un magnifique plateau de fruits de mer ! At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear STEVEN A., Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. Luxury-minded guests enjoy the breakfast. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Sofitel Biarritz le Miramar Thalassa sea & spa Hotel, Online check-in: Your arrival will be carefully prepared by our team, WIFI in the communal areas 1000000000536966. Reciba un cordial saludo. En effet, il n'y a que des incontournables. Compare Accor Hotels rooms and suites in Biarritz - Basque Coast, France with great deals and discounts. Great stay away from the hustle and bustle of the beach crowd, Damodar K. Families - 11/09/2020 Confirmed reviews ALL. Overlooking the Atlantic coast, let the rich marine environment enhance your health and wellbeing during a thalassotherapy session at the Hôtel Sofitel Biarritz Miramar Thalassa Sea & Spa. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Only 1 bottle of water in the room (even if it was for 2), and very small, even 1 day it was not replaced. En centre-ville, à proximité de la gare ou de l'aéroport, les hôtels Novotel sont idéalement situés. Nice breakfast. Armel DE LAAGE, Direction de l'hôtel She was very rude. ), Audrey S. Couples - 27/08/2020 Confirmed reviews ALL, It was a one night stopover travelling from UK to Spain and we enjoyed the quality of the meals and the room.Also good to use the pool after a long drive COVID-19 measures were excellent, Mm Business - 28/07/2020 Confirmed reviews ALL. Biarritz. ft. (24 m²) rooms guarantees peace and comfort. Best Accor Hotels in Biarritz: find 4,117 traveller reviews, candid photos, and prices for 4 Accor Hotels in Biarritz, France. Our experience this time was a little different due to the protocol the hotel is now required to follow but the hotel managed it all extremely well. I will share your comments with our team. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Facing Biarritz's Great Beach, the Mercure President Biarritz offers contemporary-style rooms with a surfing theme, most of them with breathtaking views of the Atlantic Ocean. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hôtel Mercure Biarritz Centre Plaza. Search for Accor Hotels Hotel Deals in Biarritz & save up to 60% with Hotwire Hot Rate Deals. With its first hotel opened in Bordeaux in 1974, Ibis provided an affordable and comfortable full-service hotel. Ces prix peuvent porter sur des types de chambres différents. Good location for visiting the local area; relaxing and welcoming. Biarritz boasts many accolades: it is the capital of the Basque country, one of France's most important surfing spots and a seaside resort on the Basque coast. Hôtel pour les voyageurs en quête d'expériences locales et authentiques. It is always a pleasure to receive positive feedback. Best Accor Hotels in Biarritz: find 4,120 traveler reviews, candid photos, and prices for 4 Accor Hotels in Biarritz, France. voir: la maison de l'infante et l'église où fùt célébré le mariage du Roi. Welcome! On the edge of the Basque Country, Biarritz is a seaside destination that will delight fans of golden beaches, surfing, golf, gastronomy and beautiful walks. I called the reception and did not get a satisfying answer. Echoes of the balls at the Court of the Sun King at Versailles, memories of the Renaissance in the Châteaux de la Loire or shadows of famous writers in Saint-Germain-des-Près at the Café de Flore, throughout the nation, the traces of its magnificent past live on. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear AUDREY S., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Es siempre un placer recibir comentarios positivos. The Novotel Resort and Spa Biarritz Anglet is the guarantee of a successful stay in an exceptional hotel! I could not turn off the air conditioning/ventilation. Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear LESLEY A., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I will share your comments with our team. Biarritz. Compare Accor Hotels rooms and suites in Biarritz, Nouvelle-Aquitaine with great deals and discounts. Book cheap Accor Hotels in Biarritz - Basque Coast with Expedia . Miramar Beach is minutes away. Whether you're at the seaside, in the mountains, in the city centre or near a train station or an airport, the personality of each Mercure hotel is rooted in its surroundings and offers you an authentic experience. Check-out the next morning was quick and easy. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Venez prendre l'air du large à Biarritz, station balnéaire célèbre du Pays Basque, et découvrez cette cité tournée vers l'océan et riche d'un patrimoine historique à … Brian S. Couples - 23/03/2020 Confirmed reviews ALL, Had to eat breakfast in room on second morning through no fault of the hotel, Patricia Couples - 24/02/2020 Confirmed reviews ALL. It is always a pleasure to receive positive feedback. 7 2 chambres coquelicot climatisées sont prop... *Prix les plus bas observés sur les 7 prochains jours. Flat-screen television. Couples - 21/07/2020 Confirmed reviews ALL. Use the Accor Hotels in Biarritz a lot. WiFi is free, and this hotel also features an indoor pool and a restaurant. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. L' établissement entiérement rénové et est équipé de la nou... Situé à 15 mn de l'aéroport Biarritz Pays Basque, 5 mn de la gare Sncf de Bayonne. Couples - 25/10/2020 Confirmed reviews ALL. Clean room and friendly staff. Maybe time to find alternative, David Solo - 20/09/2020 Confirmed reviews ALL. Booking a hotel in Biarritz with AccorHotels couldn't be easier. We have stayed at this hotel many times and really like it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments with our team. She was charming. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ASPIROT Responsable Hébergement - Duty Manager, Dear YIDIE X., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. Book Ibis Budget Biarritz Anglet, Anglet on Tripadvisor: See 733 traveler reviews, 108 candid photos, and great deals for Ibis Budget Biarritz Anglet, ranked #8 of 13 hotels in Anglet and rated 3.5 of 5 at Tripadvisor.